Frequently Asked Questions & Issues
If during the initial setup of the Display, the network test is all green as shown in the picture below, please have the following IP addresses from Solarfo...
Fri, 15 Jul, 2022 at 11:36 AM
When attempting to finalise a purchase, and you have completely filled out the form with your information and payment details but the payment has not gone t...
Thu, 21 Jul, 2022 at 9:03 AM
If your registered datasource on your SOLARFOX Show account appears with a red marker next to the name, then the connection to their portal has stopped and ...
Fri, 22 Jul, 2022 at 2:35 PM
If you are being prompted this window upon logging into your account, one of your displays has not yet been registered a slideshow. From the same window, yo...
Wed, 27 Jul, 2022 at 8:47 AM
If you are coming across this error during setup, please click on the third option ''Continue nevertheless''. This is a known issue for the...
Mon, 1 Aug, 2022 at 2:24 PM
If you are receiving this error during registration: Please select a place name from the list of suggestions. After entering your location, a suggestion li...
Wed, 17 Aug, 2022 at 10:24 AM